Managing the online reputation of your business is of the utmost importance today, considering the overwhelming impact social media comments and online reviews can have on your business’ standing and success. To earn and keep consumer approval, managing your online messaging and your response to reviews, both positive and negative, is essential to building trust with your audience.
Whether you need to maintain and improve your online reputation, or you need damage control because your reputation has taken a big hit, our expert team is here to help. We will analyze your overall online standing and implement a strategy to improve or restore your online reputation.
We consider all aspects of your online presence and what is being said about your business. We utilize proven strategies to strengthen and restore your online reputation.
It is not enough to react to online comments and reviews about your corporate brand, you must be proactive in cultivating a positive brand identity and culture, so you establish trust with your audience.
When your business receives reviews, view it as an opportunity. Negative reviews should be addressed professionally and show you care. Positive reviews should be acknowledged with appreciation.
ORM is not just for businesses. Individuals must be wary of their online exposure and what is posted about them. If searching your name brings up negative results, it is time to take action.
You don’t want to miss an opportunity to protect or improve your business standing. Your reputation should be monitored and checked regularly, so that reviews and comments are addressed promptly.
If you want to reinforce the positive image of your business or push negative reviews down the search engine result pages (SERPs), we have you covered! We can analyze the online reputation of your business and craft a reputation management plan to address issues and build good will. For a quick consultation or to discuss your objectives, contact us today.
Retail
Retail
Services
Services
Call us - 604.595.2495
